German Phrase
Du kannst auf unserer Website stornieren.
Meaning
The sentence tells the listener that they are able to cancel a reservation, order, or any other service directly through the company’s website. It uses the informal “du”, which gives the message a friendly, approachable tone.
When to use
Use this phrase in customer‑facing communications such as FAQs, email replies, or spoken support when you want to explain how a user can cancel something online. Switch to the formal “Sie können …” if you are addressing a more formal audience.
✦Grammar Breakdown
DukannstaufunsererWebsitestornieren
Du
Informal second‑person singular pronoun, used for familiar or friendly address.
kannst
2nd person singular present of the modal verb können; expresses ability or permission.
auf
Preposition meaning “on/at”; with a location it governs the dative case.
unserer
Possessive adjective (our) in dative feminine singular, matching the noun Website.
Website
Feminine noun (borrowed from English) meaning “website”; in this sentence it is in the dative case.
stornieren
Regular verb meaning “to cancel”; used in infinitive after a modal verb.
🗨In Conversation
Wie kann ich meine Buchung rückgängig machen?
How can I cancel my booking?
Du kannst auf unserer Website stornieren.
You can cancel on our website.
✕Common Mistakes
Du kann auf unserer Website stornieren.
The verb must agree with the informal “du”; use “kannst” (2nd person singular).
Du kannst auf unser Website stornieren.
The preposition “auf” requires the dative case; the possessive must be dative feminine – “unserer”.
Sie kannst auf unserer Website stornieren.
When using the formal “Sie”, the verb form is “können”, not “kannst”.
↔Alternatives
Sie können auf unserer Website stornieren.
You can cancel on our website. (formal)
Eine Stornierung ist über unsere Website möglich.
Cancellation is possible via our website.
Du kannst deine Buchung auf unserer Website stornieren.
You can cancel your booking on our website.
Cultural Tip
German companies increasingly use the informal “Du” in digital communication to appear modern and customer‑friendly, but it should match the brand’s overall tone and the expectations of the target audience. The verb “stornieren” is a loanword from French/English and is the most common term for cancelling bookings; “annullieren” is also correct but sounds more formal.