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Back to Making Complaints

French Phrase

Tu peux me dire où en est ma réclamation ?

/ty pø mə diʁ u ɑ̃ ɛ ma ʁeklɑ̃.sjɔ̃/
Meaning"Can you tell me where my complaint stands?"
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Meaning

You are asking someone (informally) to tell you the current status of the complaint you have filed. It conveys a polite request for an update.

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When to use

Use this sentence when you are following up on a complaint with a customer‑service representative, a colleague, or any person who is handling your request. It is appropriate in informal or semi‑formal contexts where ‘tu’ is acceptable.

✦Grammar Breakdown

Tupeuxmedireoùenestmaréclamation?

1

Pouvoir (peux)

‘Peux’ is the 2nd person singular present of ‘pouvoir’, used to ask for ability or permission.

2

Indirect object pronoun (me)

‘Me’ precedes the infinitive ‘dire’ and indicates that the information is requested for the speaker.

3

‘Où en est…’ construction

The phrase ‘où en est’ asks for the current status of something; ‘en’ refers back to the subject of the clause.

4

Possessive adjective (ma)

‘Ma’ agrees with the feminine noun ‘réclamation’ and shows ownership.

5

Question mark

In spoken French the intonation rises at the end; in writing the question mark follows the whole clause.

🗨In Conversation

A

Tu peux me dire où en est ma réclamation ?

Can you tell me where my complaint stands?

Oui, elle est en cours de traitement, vous devriez recevoir une réponse d'ici deux jours.

Yes, it is being processed; you should receive a reply within two days.

B

✕Common Mistakes

  • Tu peux me dire où ma réclamation est ?

    The correct idiom is ‘où en est’, not a direct inversion of ‘est’.

  • Tu peux me dire où est ma réclamation ?

    This asks for the location of the complaint, not its status.

  • Tu peux me dire où en est ma réclamation ?

    The pronoun ‘me’ must be attached to the infinitive with a hyphen: ‘peux‑me’ → ‘peux‑me dire’.

↔Alternatives

  • Pouvez‑vous me dire où en est ma réclamation ?

    Can you tell me where my complaint stands? (formal)

  • Peux‑tu me dire l’état de ma réclamation ?

    Can you tell me the status of my complaint?

  • J’aimerais savoir où en est ma réclamation.

    I would like to know the status of my complaint.

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Cultural Tip

In French business or official contexts, it is safer to use the formal ‘vous’ (Pouvez‑vous…) unless you know the interlocutor well. Adding ‘s’il vous plaît’ or ‘merci d’avance’ can make the request sound even more courteous.