Spanish Phrase
¿Tienen algún programa de fidelidad?
Meaning
The speaker is asking whether the business offers a loyalty or rewards program. It’s a polite, formal way to inquire about customer‑benefit schemes such as points, discounts, or exclusive offers.
When to use
Use this question in a store, restaurant, airline desk, or any service setting when you want to know if the company rewards repeat customers. It works both in face‑to‑face conversation and in written inquiries (e‑mail, chat).
✦Grammar Breakdown
¿Tienenalgúnprogramadefidelidad?
Tienen (present of tener)
Third‑person plural present of "tener"; used when addressing more than one person or a formal "Usted" plural.
algún (indefinite adjective)
"Algún" is the masculine singular form of "alguno" and must precede a singular masculine noun.
Question inversion
In Spanish, the verb precedes the subject in yes/no questions, and the whole sentence is enclosed by ¿ and ?.
de fidelidad (noun + preposition)
"Fidelidad" works as a noun meaning "loyalty"; the preposition "de" links it to "programa".
🗨In Conversation
¿Tienen algún programa de fidelidad?
Do you have any loyalty program?
Sí, ofrecemos un programa de puntos que le permite acumular recompensas cada vez que compra.
Yes, we offer a points program that lets you earn rewards each time you shop.
✕Common Mistakes
¿Tienen algún programa de fidelidad? (to one person, informal)
Use "tienen" only when addressing more than one person or a formal "Usted" plural. For a single staff member, say "¿Tiene...".
¿Tienen alguno programa de fidelidad?
"Alguno" must come before the noun and agree in gender and number: "algún programa".
¿Tienen algún programa fidelidad?
The preposition "de" is required; omitting it changes the meaning.
↔Alternatives
¿Cuentan con un programa de fidelidad?
Do you have a loyalty program?
¿Ofrecen algún programa de recompensas?
Do you offer any rewards program?
¿Existe un programa de puntos para clientes habituales?
Is there a points program for regular customers?
Cultural Tip
Loyalty programs are very common in Spanish‑speaking markets, especially in supermarkets, airlines, and coffee chains. When speaking to a single employee in a formal setting, you might use the singular form: "¿Tiene algún programa de fidelidad?". In many countries, the word "tarjeta de fidelidad" (loyalty card) is also widely understood.