Portuguese Phrase
Quero um reembolso total, por favor.
Meaning
The speaker is politely asking for a full refund, emphasizing that they want the entire amount returned. The phrase is direct yet courteous thanks to the inclusion of ‘por favor’.
When to use
Use this sentence when you are dissatisfied with a product or service and need the money back in full, for example after a faulty purchase, a cancelled reservation, or a subscription you wish to terminate.
✦Grammar Breakdown
Queroumreembolsototal,porfavor.
Quero (verb querer)
‘Quero’ is the first‑person singular present of ‘querer’, meaning ‘I want’ or ‘I would like’.
um (indefinite article)
‘um’ is the masculine singular indefinite article, equivalent to ‘a’ or ‘an’ in English.
reembolso (noun)
‘reembolso’ means ‘refund’ or ‘reimbursement’; it is masculine, so it takes ‘um’.
total (adjective)
‘total’ agrees in gender and number with the noun it modifies; here it stays masculine singular.
por favor (polite expression)
A set phrase meaning ‘please’, used to soften requests.
🗨In Conversation
Quero um reembolso total, por favor.
I would like a full refund, please.
Claro, vamos processar o reembolso agora mesmo.
Sure, we’ll process the refund right away.
✕Common Mistakes
Quero um reembolso totalmente, por favor.
‘Total’ must agree with the noun; you cannot say ‘reembolso total’ as ‘reembolso total’ is correct, but avoid ‘reembolso totalmente’ which is an adverb and sounds odd here.
Quero um reembolso total por favor.
Do not omit the comma before ‘por favor’; it separates the request from the polite marker.
Quero o reembolso total, por favor.
If you want to stress the amount, you can use ‘o’ (definite article) but ‘um’ is the natural choice for a simple request.
↔Alternatives
Gostaria de receber o reembolso completo, por gentileza.
I would like to receive the full refund, please.
Peço o reembolso integral, por favor.
I request the full refund, please.
Preciso de um reembolso total, se possível.
I need a full refund, if possible.
Cultural Tip
In Brazil, it’s common to start a complaint with a polite phrase like ‘por favor’ or ‘com licença’ before stating the demand. Maintaining a calm tone helps the staff feel respected and often speeds up the resolution. Avoid sounding aggressive; if the first request is denied, you can follow up with ‘poderia, por favor, explicar o motivo?’ (Could you please explain the reason?).