Italian Phrase
Che info mi servono prima di chiamare?
Meaning
Literally, “What information do I need before calling?” It’s a practical question asked when you want to be prepared for a phone conversation, such as a job interview, a customer service call, or a personal catch‑up.
When to use
Use this phrase right before you are about to place a call and you want to double‑check the details you should have on hand – like the person’s name, reference number, or the purpose of the call.
✦Grammar Breakdown
Cheinfomiservonoprimadichiamare?
Che (what/which)
Interrogative pronoun used to ask about something specific; placed at the beginning of the question.
info (information)
Colloquial abbreviation of 'informazioni', used in informal spoken Italian.
mi servono (I need)
Verb 'servire' in present tense, third person plural, with indirect object pronoun 'mi' meaning 'to me'.
prima di + infinitive
A temporal construction meaning 'before doing something'; the infinitive follows 'di'.
chiamare (to call)
Infinitive verb meaning to make a phone call or to call someone.
Question mark
In spoken Italian the intonation rises at the end; written form ends with '?'.
🗨In Conversation
Che info mi servono prima di chiamare?
What info do I need before calling?
Hai bisogno del numero di pratica, del tuo ID cliente e di una breve sintesi del problema.
You need the case number, your client ID, and a short summary of the issue.
✕Common Mistakes
Che informazioni mi servono prima di chiamare?
While grammatically correct, using the full word 'informazioni' sounds formal; the original phrase is colloquial.
Che info mi serve prima di chiamare?
Verb agreement is off; 'servono' matches the plural noun 'info'.
Che info mi servono prima di chiamare
Missing the question mark and rising intonation can make it sound like a statement.
↔Alternatives
Di quali informazioni ho bisogno prima di chiamare?
What information do I need before calling?
Che dati devo avere prima di fare la chiamata?
What data should I have before making the call?
Cosa devo preparare prima di telefonare?
What should I prepare before phoning?
Cultural Tip
In Italy, especially in formal or business contexts, it’s common to gather all relevant documents (e.g., invoice numbers, reservation codes) before dialing. Asking this question shows professionalism and respect for the other party’s time. Avoid overly casual phrasing in a formal setting; replace 'info' with 'informazioni' if you need a more polished tone.

