Italian Phrase
Qual è il numero del loro servizio clienti?
Meaning
The sentence asks for the telephone number of a company's customer‑service department. It uses the interrogative "qual è" (what is) followed by a noun phrase that specifies whose service number is being requested.
When to use
Use this question when you need to call a business, bank, airline, or any organization and you do not know the phone line for their support team. It works in both formal and informal settings, though the polite tone of Italian makes it suitable for any context.
✦Grammar Breakdown
Qualèilnumerodelloroservizioclienti?
Qual è
"Qual è" is the contracted form of "qual è" (what is). The accent on "è" distinguishes the verb "essere" from the adverb "e" (and).
del = di + il
"del" is a prepositional contraction meaning "of the"; it links the noun "numero" with the possessive phrase that follows.
loro (possessive adjective)
"loro" functions as a possessive adjective meaning "their" and agrees in number with the noun it modifies (here, "servizio clienti").
servizio clienti
A compound noun where the first word (servizio) modifies the second (clienti); together they mean "customer service".
🗨In Conversation
Qual è il numero del loro servizio clienti?
What is their customer‑service number?
Il numero è 800‑123‑456.
The number is 800‑123‑456.
✕Common Mistakes
Che è il numero del loro servizio clienti?
The correct interrogative form is "qual è" (what is). "Che è" is not used in standard Italian.
Qual è il numero del lor servizio clienti?
When the possessive adjective precedes a noun, it must agree in gender and number; "loro" is correct, but learners sometimes drop the final "o" and write "loro servizii clienti" which is wrong.
Qual è il numero del il loro servizio clienti?
Do not add an extra article: "il numero del loro" already contains the article "il"; saying "il numero del il loro" is redundant.
↔Alternatives
Qual è il contatto del loro servizio clienti?
What is the contact for their customer service?
Mi può dare il numero del loro servizio clienti?
Can you give me their customer‑service number?
Come posso chiamare il loro servizio clienti?
How can I call their customer service?
Cultural Tip
In Italy many companies use toll‑free numbers that start with 800 or 800‑xxx‑xxxx. When you call, it is customary to greet the operator with a polite "Buongiorno" or "Buonasera" and to state the reason for your call early. Remember that the accent on "è" (the verb "essere") is essential; omitting it changes the meaning.

