Italian Phrase
Hai diritto a una sostituzione.
Meaning
This sentence tells someone that they are legally or contractually entitled to receive a replacement for a product, service, or item that is defective, missing, or otherwise unsatisfactory.
When to use
Use it in customer‑service interactions, warranty claims, or any situation where a consumer is asserting a right under consumer‑protection law or a purchase agreement.
✦Grammar Breakdown
Haidirittoaunasostituzione.
Hai (avere)
Second‑person singular present of the verb *avere* used here as an auxiliary meaning ‘you have’.
avere diritto a
Fixed expression meaning ‘to be entitled to’; the noun *diritto* stays singular and is followed by the preposition *a*.
una (indefinite article)
Feminine singular indefinite article used before *sostituzione*.
sostituzione (noun)
Feminine noun meaning ‘replacement’; often used in consumer‑rights contexts.
🗨In Conversation
Il mio frigorifero non funziona più, è rotto da due giorni.
My refrigerator stopped working, it's been broken for two days.
Hai diritto a una sostituzione.
You are entitled to a replacement.
✕Common Mistakes
Hai diritti a una sostituzione.
The expression uses the singular *diritto*; *diritti* would be incorrect here.
Hai diritto di una sostituzione.
The correct preposition after *avere diritto* is *a*, not *di*.
Hai diritto a un sostituzione.
Because *sostituzione* is feminine, the article must be *una*, not *un*.
↔Alternatives
Puoi richiedere una sostituzione.
You can request a replacement.
Sei eleggibile per una sostituzione.
You are eligible for a replacement.
Hai il diritto di ottenere una sostituzione.
You have the right to obtain a replacement.
Cultural Tip
In Italy, the *Codice del Consumo* guarantees a two‑year guarantee on most consumer goods. When a product is faulty, the seller must either repair it, replace it, or refund it. The phrase *hai diritto a una sostituzione* is a polite but firm way to invoke this right. Use a respectful tone, especially in formal settings, and be ready to present proof of purchase.

