German Phrase
Rückerstattungen hängen von den Stornobedingungen ab.
Meaning
The sentence states that refunds are determined by the cancellation conditions. It emphasizes that the amount or possibility of a refund is not fixed, but varies according to the specific terms set by the provider.
When to use
Use this phrase when explaining refund policies for hotels, flights, event tickets, or any service that includes cancellation rules. It is typical in customer‑service emails, booking confirmations, and terms‑and‑conditions sections.
✦Grammar Breakdown
RückerstattungenhängenvondenStornobedingungenab
Rückerstattungen (noun, plural)
Plural form of "Rückerstattung" (refund). In German nouns are capitalized.
hängen … ab (separable verb)
"abhängen von" means 'to depend on'. In the main clause the verb splits: "hängen" stays in position 2, "ab" moves to the end.
von (preposition)
"von" always governs the dative case, indicating the source or basis of dependence.
den Stornobedingungen (dative plural)
Plural dative of "die Stornobedingung" (cancellation condition). The article "den" marks dative plural.
ab (particle)
The particle of the separable verb "abhängen"; placed at the sentence end.
🗨In Conversation
Können Sie mir sagen, ob ich mein Geld zurückbekomme?
Can you tell me if I will get my money back?
Rückerstattungen hängen von den Stornobedingungen ab.
Refunds depend on the cancellation conditions.
✕Common Mistakes
Rückerstattung hängt von den Stornobedingungen ab.
Singular "Rückerstattung" does not match the plural "Stornobedingungen"; use the plural "Rückerstattungen" or change the noun to singular and adjust the rest.
Rückerstattungen hängen von die Stornobedingungen ab.
After "von" you need the dative case; the correct article is "den", not "die".
Rückerstattungen hängen von den Stornobedingungen.
The separable particle "ab" is missing; without it the sentence is incomplete.
↔Alternatives
Erstattungen richten sich nach den Stornierungsbedingungen.
Refunds are governed by the cancellation conditions.
Ob Sie eine Rückerstattung erhalten, hängt von den Stornobedingungen ab.
Whether you receive a refund depends on the cancellation conditions.
Die Rückzahlung ist von den Stornobedingungen abhängig.
The repayment is dependent on the cancellation conditions.
Cultural Tip
German business communication values clarity. When you mention "Stornobedingungen", be ready to quote the exact clause (e.g., "bis 24 Stunden vor Anreise kostenfrei") because customers often expect precise numbers. Also, using the separable verb "abhängen von" is more natural than the literal "sein abhängig von" in everyday speech.