French Phrase
C'est quoi les conditions de remboursement ?
Meaning
This sentence asks someone to explain the specific rules, limits, and procedures that apply when a customer wants a refund. It is a direct request for the refund policy details.
When to use
Use it when you are speaking with a customer‑service representative, a seller, or a colleague about a purchase, subscription, or service and you need to know what you must meet to get your money back.
✦Grammar Breakdown
C'estquoilesconditionsderemboursement?
C'est quoi
Informal way to ask "what is/are"; literally "it is what". In formal contexts replace with "Quelles sont".
les conditions de + noun
The noun "conditions" is followed by the preposition "de" and the noun it qualifies (remboursement).
remboursement
Masculine noun meaning "refund"; the verb is "rembourser".
Question mark placement
In French, the question mark is placed after a space before it only in typographic rules for printed text; in digital writing it's attached directly.
🗨In Conversation
C'est quoi les conditions de remboursement ?
What are the refund conditions?
Vous avez 30 jours pour demander un remboursement, et le produit doit être inutilisé et dans son emballage d'origine.
You have 30 days to request a refund, and the product must be unused and in its original packaging.
✕Common Mistakes
Quel est les conditions de remboursement ?
The verb "être" must agree with the plural noun; use "Quelles sont" instead of "Quel est".
C'est quoi les condition de remboursement ?
"Condition" is singular; the phrase refers to multiple conditions, so use the plural "conditions".
C'est quoi les conditions de rembourssement ?
Spelling error – the correct noun is "remboursement" with one "s" after "b".
↔Alternatives
Quelles sont les conditions de remboursement ?
What are the refund conditions?
Pouvez‑vous me préciser les conditions de remboursement ?
Could you specify the refund conditions for me?
Quels sont les critères pour obtenir un remboursement ?
What are the criteria to obtain a refund?
Cultural Tip
The formulation "C'est quoi..." is perfectly understandable but considered informal. In written or professional French, especially when addressing a company, prefer "Quelles sont les conditions de remboursement ?". Also, French consumer law (Code de la consommation) often guarantees a 14‑day cooling‑off period for online purchases, so mentioning the legal baseline can be useful.