Technology help

What is ping?

wʌt ɪz pɪŋ

Good for basic use.

ɡʊd fɔːr ˈbeɪsɪk juːs

They can save money.

ðeɪ kæn seɪv ˈmʌni

Latency is the delay.

ˈleɪtənsi ɪz ðə dɪˈleɪ

What speed do I need?

wʌt spiːd duː aɪ niːd

Do I need to be present?

duː aɪ niːd tuː biː ˈprɛzənt

Is your Wi-Fi connected?

ɪz jʊər ˈwaɪ faɪ kəˈnɛktɪd

How do I start a session?

haʊ duː aɪ stɑːrt ə ˈsɛʃ.ən

Choose speed for your needs.

tʃuːz spiːd fɔːr jʊər niːdz

Check for common complaints.

tʃɛk fɔːr ˈkɒmən kəmˈpleɪnts

How do I tell the difference?

haʊ du aɪ tɛl ðə ˈdɪfərəns

What is the cheapest internet?

wʌt ɪz ðə ˈtʃiːpɪst ˈɪntərnɛt

Read the error message precisely.

ɹid ði ˈɛɹɚ ˈmɛsɪdʒ pɹɪˈsaɪsli

Describe the problem step-by-step.

Error: No sentence provided for IPA transcription.

Describe any events before it began.

dɪˈskraɪb ˈɛni ɪˈvɛnts bɪˈfɔːr ɪt bɪˈɡæn

Note down any error messages you see.

noʊt daʊn ˈɛni ˈɛrər ˈmɛsɪdʒɪz ju si

Listen carefully to their instructions.

ˈlɪs.ən ˈkɛə.fə.li tuː ðeə ɪnˈstrʌk.ʃənz

Wi-Fi can be slower.

/ˈwaɪ.faɪ kæn biː ˈsloʊ.ər/

What software do I need?

wʌt ˈsɒftwɛər duː aɪ niːd

Are you getting Wi-Fi signal?

ˈɑːr ju ˈɡɛtɪŋ ˈwaɪfaɪ ˈsɪɡnəl

What steps have I already tried?

wʌt stɛps hæv aɪ ɔlˈrɛdi traɪd

Run a speed test.

ɹʌn ə spiːd tɛst

Prices also differ.

ˈpraɪsɪz ˈɔːlsoʊ ˈdɪfər

What are data caps?

wʌt ɑːr ˈdeɪtə kæps

Then plug it back in.

ðɛn plʌɡ ɪt bæk ɪn

What is DSL internet?

wʌt ɪz diː ɛs ɛl ˈɪntərˌnɛt

DSL uses phone lines.

/ˌdiː.ɛsˈɛl ˈjuː.zɪz foʊn laɪnz/

It's generally slower.

ɪts dʒɛnrəli sloʊər

It offers good speeds.

ɪt ˈɔːfərz ɡʊd spiːdz

Are all ISPs the same?

ɑːr ɔːl aɪ es piːz ðə seɪm

Call customer service.

kɔl ˈkʌstəmər ˈsɜrvɪs

Can you see my screen?

kən ju si maɪ skrin

Is the modem light on?

ˈɪz ðə ˈmɑːd.əm laɪt ɒn?

Check customer reviews.

tʃɛk ˈkʌstəmər rɪˈvjuːz

What is a network name?

wʌt ɪz ə ˈnɛtˌwɜːk neɪm

They will show options.

ðeɪ wɪl ʃoʊ ˈɑpʃənz.

Is cable internet fast?

ɪz ˈkeɪbəl ˈɪntərˌnɛt fæst

Upload speed sends data.

ˈʌpˌloʊd spiːd sɛndz ˈdeɪtə

Is 100 Mbps fast enough?

ɪz wʌn ˈhʌndrəd ˈmɛɡəbɪts pɚ ˈsɛkənd ˈfɑst ɪˈnʌf

Why is my internet slow?

/waɪ ɪz maɪ ˈɪntərˌnɛt sloʊ/

Are the drivers updated?

ɑːr ðə ˈdraɪvərz ˈʌpˌdeɪtɪd

Unplug it for 30 seconds.

ʌnˈplʌɡ ɪt fər ˈθɜːrti ˈsɛkəndz

Compare prices carefully.

kəmˈpɛə ˈpraɪsɪz ˈkɛəfəli

What does bandwidth mean?

wʌt dʌz ˈbændwɪdθ miːn

Explain internet latency.

ɪkˈspleɪn ˈɪntərˌnɛt ˈleɪtənsi

You can run a speed test.

ju kæn rʌn ə spiːd tɛst

Check power cables first.

tʃɛk paʊər keɪbəlz fɜrst

Is it connected properly?

ɪz ɪt kəˈnɛktɪd ˈprɒpərli

Download speed gets data.

ˈdaʊnˌloʊd spiːd ɡɛts ˈdeɪtə

Check for service outages.

tʃɛk fɔr ˈsɜrvɪs ˈaʊtɪdʒɪz