Spanish Phrase
¿Cuál es tu política de devoluciones?
Meaning
This question asks someone to explain the rules they follow when a customer wants to return a product. It is a standard business phrase used to clarify how returns are handled, including time limits, condition of the item, and required documentation.
When to use
Use this sentence when you are speaking with a seller, customer‑service representative, or a friend who runs a shop. It works both in spoken conversation and in written emails or chat messages. Choose "tu" for informal contexts; switch to "su" for formal or corporate settings.
✦Grammar Breakdown
¿Cuálestupolíticadedevoluciones?
Interrogative pronoun "Cuál"
"Cuál" is used to ask "which/what" and is followed by the verb "ser" when asking about definitions or identities.
Verb "ser" (es)
"es" is the third‑person singular present of "ser", used for essential characteristics like a policy.
Possessive adjective "tu" vs pronoun "tú"
"tu" (no accent) means "your" (possessive). "tú" (with accent) is the subject pronoun "you".
Noun gender and number
"política" is feminine singular; "devoluciones" is feminine plural, so the article and adjectives must agree.
Preposition "de"
"de" links the noun "política" with its content, here "de devoluciones" (of returns).
🗨In Conversation
¿Cuál es tu política de devoluciones?
What is your return policy?
Aceptamos devoluciones dentro de los 30 días con el recibo.
We accept returns within 30 days with the receipt.
✕Common Mistakes
¿Cuál es tú política de devoluciones?
Use the possessive "tu" (no accent) instead of the subject pronoun "tú".
¿Cuál es tu política de devoluciónes?
The correct plural of "devolución" is "devoluciones".
Cual es tu política de devoluciones?
When the question is not a direct question, you can drop the accent on "Cuál" in indirect speech, but in a direct question keep the accent.
↔Alternatives
¿Cómo funciona tu política de devoluciones?
How does your return policy work?
¿Qué condiciones tiene tu política de devoluciones?
What conditions does your return policy have?
¿Podrías explicarme la política de devoluciones?
Could you explain the return policy to me?
Cultural Tip
In most Spanish‑speaking countries "tu" is informal; in a professional email or when you don't know the person well, use "su" (¿Cuál es su política de devoluciones?). Also, many countries have consumer‑protection laws that guarantee a minimum return period, so the answer may reference legal standards as well as store policy.