Portuguese Phrase
Posso acompanhar meu pedido online?
Meaning
A polite question asking whether it is possible to track or follow the status of a purchase through the internet. It is typically used when a customer wants to know the current location or delivery date of an order they have placed.
When to use
Use this sentence when you are contacting a retailer’s customer‑service channel (chat, email, phone) or when you are on the website and need clarification about the tracking feature. It works both in formal written requests and in spoken conversation with a sales representative.
✦Grammar Breakdown
Possoacompanharmeupedidoonline?
Posso (poder)
First‑person singular present of the modal verb poder, used to ask permission or possibility.
acompanhar (infinitive)
Infinitive verb meaning ‘to follow, to track, to keep up with’. After a modal verb, the infinitive stays unchanged.
meu (possessive adjective)
Shows ownership; agrees in gender and number with the noun (pedido – masculine singular).
pedido (noun)
Masculine singular noun meaning ‘order’ (as in a purchase).
online (borrowed adverb)
An English loanword used as an adverb/adjective meaning ‘on the internet’; common in Brazilian Portuguese.
🗨In Conversation
Posso acompanhar meu pedido online?
Can I track my order online?
Sim, basta entrar na sua conta e clicar em ‘Meus pedidos’.
Yes, just log into your account and click on ‘My orders’.
✕Common Mistakes
Posso acompanha meu pedido online?
After the modal verb ‘posso’, the following verb must stay in the infinitive form (acompanhar).
Posso acompanhar meu online pedido?
‘Online’ is an adverb; it should not be placed directly after the noun as an adjective. The correct order is ‘pedido online’ or ‘acompanhar online meu pedido’.
Posso acompanhar meu pedido on‑line?
Both ‘online’ and ‘on‑line’ are accepted, but the unhyphenated form is the standard in modern Brazilian Portuguese.
↔Alternatives
É possível rastrear meu pedido pela internet?
Is it possible to track my order via the internet?
Como faço para acompanhar meu pedido online?
How do I track my order online?
Posso ver o status do meu pedido online?
Can I see the status of my order online?
Cultural Tip
In Brazil, most e‑commerce sites provide a ‘track order’ (rastrear pedido) feature that can be accessed from a user’s account page. The word ‘online’ is widely accepted, but in more formal writing you might see ‘pela internet’ or ‘na web’. When speaking with a representative, a friendly tone is appreciated; adding a ‘por favor’ before the question makes it even more courteous.

