German Phrase
Wie ist deine Rückgabepolitik?
Meaning
This question asks a shop or service provider to explain the conditions under which a customer can return a purchased item. It focuses on the details of the return policy, such as time limits, required receipts, and any fees.
When to use
Use this phrase when you are shopping in a store, browsing an online shop, or speaking with customer service and need to know how returns are handled. It is appropriate in informal contexts (e.g., small family‑run shops) where you address the staff with "du".
✦Grammar Breakdown
WieistdeineRückgabepolitik?
Verb‑Second (V2) Position
In German main clauses the finite verb (ist) occupies the second position, right after the interrogative word Wie.
Possessive Pronoun Agreement
Rückgabepolitik is a feminine noun, so the possessive pronoun must be in the feminine form – deine, not dein.
Noun Capitalization
All nouns in German are capitalized; Rückgabepolitik is written with a capital R.
Question Mark Placement
The question mark follows the entire sentence; it is not part of the word token.
🗨In Conversation
Wie ist deine Rückgabepolitik?
What is your return policy?
Wir akzeptieren Rückgaben innerhalb von 30 Tagen mit dem Kassenbon, und erstatten den vollen Betrag.
We accept returns within 30 days with the receipt and refund the full amount.
✕Common Mistakes
Wie ist dein Rückgabepolitik?
Rückgabepolitik is feminine; the correct possessive is "deine".
Wie ist deine Rückgabe Politik?
The noun is a single compound word, not two separate words.
Wie ist deine Rückgabepolitik?
If you use the formal address, the possessive must also be formal: "Ihre".
↔Alternatives
Wie lautet deine Rückgabebedingung?
What are your return conditions?
Wie sieht deine Rückgaberegelung aus?
How does your return regulation look?
Könntest du mir deine Rückgabepolitik erklären?
Could you explain your return policy to me?
Cultural Tip
In German‑speaking countries the default business address is formal "Sie". If you are speaking to a small shop owner you may use the informal "du" and "deine", but in larger retailers or online customer service you should switch to the formal version: "Wie ist Ihre Rückgabepolitik?". Also note that many stores only accept returns with a receipt and within a limited time frame, so asking this question early can avoid misunderstandings.