French Phrase
Parfois on rembourse tout.
Meaning
‘Sometimes we refund everything.’ The sentence is used to describe a policy or a situation where a business or service will return the full amount paid, but not necessarily every time.
When to use
Use this phrase when you are explaining a refund policy, answering a customer’s question about reimbursements, or describing a past instance where a full refund was given.
✦Grammar Breakdown
Parfoisonremboursetout
Parfois (adverb)
An adverb of frequency meaning ‘sometimes’. It usually appears at the beginning of the clause.
on (indefinite pronoun)
A neutral pronoun that can mean ‘we’, ‘people’, or ‘one’ in a general sense.
rembourse (present tense)
Third‑person singular present of the verb *rembourser* (to refund).
tout (indefinite pronoun)
Means ‘everything’ or ‘all of it’; it agrees in gender/number with the thing it replaces (here neutral, so *tout*).
🗨In Conversation
Est‑ce que je peux être remboursé si je change d’avis ?
Can I be refunded if I change my mind?
Parfois on rembourse tout, mais cela dépend des conditions.
Sometimes we refund everything, but it depends on the conditions.
✕Common Mistakes
Parfois on remboursez tout.
‘Remboursez’ is the imperative or second‑person plural form; the sentence needs the third‑person singular present.
Parfois on rembourse tous.
‘Tous’ is the plural adjective meaning ‘all (masc.)’; here we need the neutral pronoun *tout* meaning ‘everything’.
Parfois, on rembourser tout.
The verb must be conjugated; *rembourser* is the infinitive.
↔Alternatives
Il arrive que nous remboursions tout.
It happens that we refund everything.
Des fois, on rembourse tout.
Sometimes, we refund everything.
Parfois, tout est remboursé.
Sometimes, everything is refunded.
Cultural Tip
In French business communication, it’s common to use the neutral pronoun *on* for ‘we’ in informal contexts, while *nous* sounds more formal. When speaking to a client, you might prefer *nous* to convey professionalism. Also, French consumer law (the ‘droit de rétractation’) gives customers a 14‑day period to cancel and get a full refund for most online purchases, so the phrase often appears in that legal context.

