Making phone calls

Please hold while I connect you.

pliːz hoʊld waɪl aɪ kəˈnɛkt juː

I have an appointment scheduled.

aɪ hæv ən əˈpɔɪntmənt ˈskɛdʒuːld

My apologies, something came up.

maɪ əˈpɑlədʒiz ˈsʌmθɪŋ keɪm ʌp

May I ask who's calling, please?

meɪ aɪ æsk huːz ˈkɔːlɪŋ ˈpliːz

They are out of the office today.

ðeɪ ɑːr aʊt əv ðə ˈɒfɪs təˈdeɪ

I think we've covered everything.

aɪ ˈθɪŋk wiːv ˈkʌvərd ˈɛvrɪˌθɪŋ

How do you confirm understanding?

haʊ duː juː kənˈfɜːm ˌʌndərˈstændɪŋ

I think we have a bad connection.

aɪ ˈθɪŋk wi hæv ə bæd kəˈnɛkʃən

I'd like to cancel my reservation.

aɪd laɪk tə ˈkænsəl maɪ ˌrɛzərˈveɪʃən

Someone is asking for a colleague.

ˈsʌmˌwʌn ɪz ˈæskɪŋ fɔr ə ˈkɑliɡ

I'm calling about the job opening.

aɪm ˈkɔːlɪŋ əˈbaʊt ðə dʒɒb ˈoʊpnɪŋ

Thank you for calling Global Tech.

θæŋk ju fɔɹ ˈkɔlɪŋ ˈɡloʊbəl tɛk

Could you please call me back soon?

kʊd ju pliːz kɔːl mi bæk suːn

I'll be available after 2 PM today.

aɪl biː əˈveɪləbl̩ ˈæftər tuː piː ˈɛm təˈdeɪ

I'm calling to confirm our meeting.

aɪm ˈkɔːlɪŋ tə kənˈfɜːm ˈaʊər ˈmiːtɪŋ

They are currently on another call.

ðeɪ ər ˈkʌrəntli ɒn əˈnʌðər kɔːl

How do you offer to take a message?

haʊ du jə ˈɔfər tə teɪk ə ˈmɛsɪdʒ

How do you end a professional call?

haʊ du ju ɛnd ə pɹəˈfɛʃənəl kɔl

No, I think that covers everything.

noʊ aɪ θɪŋk ðæt ˈkʌvərz ˈɛvriˌθɪŋ

What's your availability next week?

wʌts jɔːr əˌveɪ.ləˈbɪl.ə.ti nɛkst wiːk

May I put you on hold for a moment?

meɪ aɪ pʊt ju ɒn hoʊld fər ə ˈmoʊmənt

I wanted to schedule an appointment.

aɪ wɑːntɪd tə ˈskɛdʒuːl ən əˈpɔɪntmənt

This is Jessica from Tech Solutions.

ðɪs ɪz ˈdʒɛsɪkə frəm tɛk səˈluːʃənz

I need to reschedule my appointment.

aɪ niːd tə riːˈʃɛdjuːl maɪ əˈpɔɪntmənt

Patricia is not available right now.

pəˈtrɪʃə ɪz nɒt əˈveɪləbl̩ raɪt naʊ

Great, we look forward to seeing you.

ɡreɪt, wiː lʊk ˈfɔːrwərd tə ˈsiːɪŋ juː

I'm calling to confirm my appointment.

aɪm ˈkɔːlɪŋ tə kənˈfɜːm maɪ əˈpɔɪntmənt

How do you answer a professional call?

haʊ du ju ˈænsər ə prəˈfɛʃənl kɔl

How to explain someone is unavailable?

haʊ tu ɛksˈpleɪn ˈsʌmˌwʌn ɪz ˌʌnəˈveɪləbəl

Hope you have a good rest of your day.

hoʊp ju hæv ə ɡʊd rɛst əv ðə deɪ

Is the location still 123 Main Street?

ɪz ðə loʊˈkeɪʃən stɪl wʌn tu θri meɪn striːt

What time is my appointment on Friday?

wʌt taɪm ɪz maɪ əˈpɔɪntmənt ɑn ˈfraɪdeɪ

So, to confirm, we're meeting at 10 AM?

soʊ tə kənˈfɜrm wɪr ˈmitɪŋ æt tɛn eɪˈɛm

Please hold while I transfer your call.

ˈpliːz həʊld waɪl aɪ ˈtrænsfɜːr jɔː ˈkɔːl

I'd like to inquire about your services.

aɪd laɪk tə ɪnˈkwaɪər əˈbaʊt jʊər ˈsɜːrvɪsɪz

I'll send you the details by email, okay?

aɪl sɛnd ju ðə ˈdiːteɪlz baɪ ˈiːmeɪl, oʊˈkeɪ?

Is my appointment still set for tomorrow?

ɪz maɪ əˈpɔɪntmənt stɪl sɛt fɔr təˈmɑːroʊ

Is there anything else we need to discuss?

ɪz ðɛər ˈɛniˌθɪŋ ɛls wi niːd tə dɪˈskʌs

Could you please confirm the date and time?

kʊd ju pliːz kənˈfɜːm ðə deɪt ænd taɪm

I'll transfer you to the correct department.

aɪl ˈtrænsfər ju tu ðə kəˈrɛkt dɪˈpɑrtmənt

I need to confirm my appointment with Dr. Smith.

aɪ niːd tu kənˈfɜːrm maɪ əˈpɔɪntmənt wɪθ ˈdɒktər smɪθ

I'm losing you.

aɪm ˈluːzɪŋ juː

I keep losing signal.

aɪ kiːp ˈluːzɪŋ ˈsɪɡnəl

Who am I speaking with?

huː æm aɪ ˈspiːkɪŋ wɪð

The call keeps dropping.

ðə kɔːl kiːps ˈdrɒpɪŋ

So, I'll call you back next week?

soʊ aɪl kɔl ju bæk nɛkst wik

I look forward to hearing from you.

aɪ lʊk ˈfɔrwərd tə ˈhɪrɪŋ frəm ju